Artificial Intelligence
7 mins
Introduction to AI Observability Tools: Top 5 Tools and Best Practices
Written by
Chinar Movsisyan

In this era where artificial intelligence (AI) is deeply integrated into every facet of our lives, understanding its workings by utilizing AI observability tools has become more vital than ever. From healthcare algorithms diagnosing diseases to voice assistants like Siri and Alexa controlling our homes, AI is a regular participant in our daily decisions. Yet, with the rise of AI comes a seismic shift in the way we need to monitor our software systems. In traditional software engineering, application monitoring was deterministic, involving clear-cut rules that would predictably result in specific outputs. However, the AI landscape is inherently different: it operates on probabilistic behavior. The AI model's behavior is based on statistics - it gives us the probability of its recognition of something, rather than a definitive answer. This probabilistic nature of AI emphasizes the necessity for AI observability - our capacity to monitor, comprehend, and potentially predict the workings of an AI model. 

Imagine an autonomous vehicle navigating bustling city streets, making split-second decisions that could mean the difference between life and death. An autonomous vehicle's AI brain must decide when to accelerate, brake, swerve, or stay the course, based on countless inputs from sensors and cameras. Without AI observability, we cannot discern why it chose a specific course of action. Was there an unseen obstacle, or did the AI misinterpret sensor data? With the burgeoning evolution and implementation of self-driving vehicles, the ability to answer these questions is not just important—it's indispensable.

Global AI market
Global Artificial Intelligence Market Size, 2022

Main Functions of AI Observability Tools

AI observability tools provide vital metrics for monitoring AI models. Performance metrics like accuracy and precision evaluate the model's prediction quality, while fairness metrics ensure unbiased decisions across demographic groups. Explainability metrics offer insight into the model's decision-making process, and robustness metrics assess its resilience to changes in input data. Lastly, confidence metrics quantify the model's certainty in its predictions, indicating when human intervention may be needed. By combining these metrics, AI observability tools facilitate a deeper understanding of AI model behaviors, promoting transparency, accountability, and trust in AI systems.

Another essential function of AI observability tools is their focus on AI fairness. By identifying and mitigating any unwanted biases in the models, these tools help ensure AI systems are not perpetuating discrimination or unfair practices, thus ensuring ethical AI deployment. In addition to model development, AI observability tools are indispensable for regulatory compliance and risk management. They help demonstrate how AI decisions are made, especially when those decisions are contentious or have significant consequences. 

These tools, utilized to monitor, observe, or explain the ML models, exhibit deficiencies in certain areas, including a focus solely on identifying what isn't working in production rather than predicting potential failures. Specifically designed as development tools for engineers, they create challenges in the feedback loop, especially for product managers who lack the necessary tooling to understand the AI model's behaviors. Recognizing this gap in current AI observability tools, new solutions are emerging to address these challenges. One such platform is Manot, which is specifically designed to meet the needs of both engineering and product teams, and offers unique functionalities that set it apart from traditional tools.

What is Manot and how is it different from other AI observability tools?

Manot is an MLOps platform designed specifically for computer vision models, offering vital insights into the model's performance and behavior. It is able to predict the model's failure points in completely new and unknown situations. The process begins with a detailed understanding of the model's strengths and weaknesses. Using only the model's test set, Manot makes predictions and provides insights into potential failure areas. 

The insights extracted by Manot come in the form of unique images from its proprietary data lake. These images can be seamlessly incorporated into the model's lifecycle, enhancing the entire model and data curation process. Moreover, Manot has the capability to generate synthetic images on which the model is likely to perform poorly. Excelling in raw data processing, Manot steers the annotation and cleaning process from the outset. When faced with voluminous data collections, Manot focuses your efforts on segments that will most significantly impact your model's performance, guaranteeing that your endeavors are directed where they are most needed.

An important aspect of Manot is its versatility, catering to both engineering and product teams. With an intuitive UI, product managers can directly engage with the model’s performance insights, while an SDK is available for engineers. This functionality is vital, as product managers often engage with users and customers, becoming aware of issues with the product experience. They can then communicate this information to the engineering teams, highlighting areas that require attention. Manot's impact score measuring system further enables both product managers and engineers to pinpoint the data samples most influential on the model's accuracy. The platform's semantic search features also allow users to effortlessly browse various image data scenarios.

While Manot shares similarities with traditional observability and monitoring tools in providing insights into the model’s performance, it distinguishes itself by its unique ability to forecast failure points in entirely new and undiscovered situations. Through this approach, we complete the feedback loop, thereby enabling more rapid and efficient retraining and redeployment of the model. Whereas, other tools merely examine the output of a model’s performance, identifying where it fails. Let’s have a look at some of them and understand the main differences.

ML Lifecycle
ML Lifecycle with Manot

Other AI Observability Tools

Aquarium

Aquarium, an AI observability start-up, provides key features for managing data and model performance. It integrates with labeling systems to conduct data quality analysis and correct issues, ensuring model accuracy. With its model evaluation capabilities, Aquarium identifies and addresses key performance issues. It optimizes data collection and sampling by focusing on high-value data, promoting efficient improvements and cost reduction. Additionally, Aquarium integrates seamlessly with machine learning pipelines, enabling centralized monitoring and management of data operations.

Arize

Arize is an AI observability start-up that offers comprehensive monitoring of model drift, performance, and data quality across a wide variety of model types, including LLM, generative, computer vision, recommender systems, and traditional ML. It provides a customizable system where users can create tailored metrics based on their business's ML requirements, using a SQL-like query language to derive new metrics from existing model dimensions.

Arize offers an array of dashboard templates for quick visualization of model health, with options to slice and filter dashboards by model, version, and other dimensions. Its platform allows for deep dives into problem areas using performance tracing workflows. The company further enhances model understanding with feature importance measurement to assess prediction drift impact. Additionally, Arize allows proactive evaluation of model behavior on protected attributes by monitoring fairness metrics such as recall parity and disparate impact. It helps uncover potential biases by comparing fairness metrics across model versions and different datasets, thus ensuring comprehensive AI observability.

Arthur AI

Arthur AI is an AI performance platform designed to handle a variety of mission-critical applications. It offers features for control, validation, and safety of AI models, enabling users to identify potential issues, assess and enhance resilience to changes in models and systems, and maintain compliance for secure and reliable AI utilization. The platform is designed to be model- and platform-agnostic, with the ability to scale in response to complex and dynamic enterprise requirements. It supports a range of model types, including classic tabular models, computer vision, and LLMs, and is compatible with leading data science and MLOps tools. Arthur AI provides a centralized dashboard for performance management, real-time metrics and optimization, and facilitates stakeholder engagement with adjustable permissions

WhyLabs

WhyLabs is an AI Observability platform designed to monitor, improve, and ensure the trustworthiness of AI models. It enables users to detect data and machine learning issues swiftly, deliver continuous improvements, and prevent costly incidents. The platform can handle both structured and unstructured data, including raw data, feature data, predictions, and actuals. It integrates seamlessly with existing data pipelines and multi-cloud architectures, and can scale to process large amounts of data. WhyLabs offers features such as data health monitoring, model health tracking, real-time alerting, and privacy preservation. It operates on statistical profiles of the underlying data, ensuring that raw data never leaves the customer's perimeter and that no proprietary information or personally identifiable information (PII) is included. The platform is designed to be easy to integrate, requiring no schema maintenance, monitoring configuration, or data sampling, and is compatible with various ML stacks.

Gantry

Gantry is a platform designed to enhance machine learning (ML) products through analytics, alerting, and human feedback. It provides an SDK for easy model instrumentation, allowing access to all production data and metrics with a few lines of code. Gantry facilitates the ingestion of data from production models, regardless of the model type or deployment method. It also enables the logging of labels and the integration of user metadata to segment model performance. The platform offers a dashboard for analytics, exploration, and visualization, helping to identify user cohorts, data slices, and edge cases where the model may be biased or underperforming. Gantry also provides features for detecting concerning model behavior before it escalates into a problem, with capabilities for computing metrics about data quality, data drift, model performance, and user satisfaction. The platform is built with enterprise-grade authentication and is designed to scale to handle large volumes of data.

A table comparing AI observability tools
Comparison of AI observability tools

Factors to Consider When Choosing an AI Observability Tool

When selecting an AI observability tool, it is important to carefully assess your product's requirements. Several significant aspects need to be taken into account, including the metrics monitored by the platform, the intended audience, and the specific use cases it caters to.

A comprehensive monitoring capability is a key feature to look for in an AI observability tool. The tool should provide a holistic view of your AI models, tracking their performance and behavior across various metrics. It should be able to detect anomalies, identify data drift, and monitor model accuracy, among other things. Scalability is another important factor. As your business grows, so too will your data and AI needs. The tool you choose should be able to scale with your business, handling large volumes of data and complex AI models without compromising performance.

Integration capabilities are also important. The tool should seamlessly integrate with your existing data pipelines and ML stacks. This will allow you to leverage your current infrastructure and avoid unnecessary disruptions. Finally, consider the specific use case of your AI models. If you're a computer vision company, for instance, you should opt for a platform that specializes in computer vision. The tool should be able to handle the unique challenges and requirements of your specific AI domain.

Best Practices for Implementing AI Observability

One of the key strategies is to incorporate observability from the onset of your AI project. This proactive approach allows for the tracking of the model's behavior from the start, making it easier to identify and rectify issues early on. Defining clear metrics is another crucial step. Identifying the key performance indicators (KPIs) that are most relevant to your AI models, such as accuracy, precision, or recall, can provide a focused direction for your observability efforts.

Regular monitoring of your AI models is essential to detect any anomalies or performance degradation. This consistent oversight helps maintain the quality and reliability of your AI systems. Automation can also play a significant role in AI observability. Utilizing automated tools for monitoring and alerting not only saves time but also ensures immediate notification of any potential issues, allowing for swift action.

Fostering collaboration between your data scientists, ML engineers, and product team is another best practice. A collaborative approach ensures that everyone understands the importance of AI observability and is on board with its implementation. It is also important to remember that AI observability is not a one-time task. It's a continuous process that involves learning from the data, refining the models, and improving the systems over time. By following these best practices, you can effectively implement AI observability in your organization and ensure the success of your AI initiatives.

Conclusion

In conclusion, the journey into AI's widespread integration across industries underscores the necessity for advanced AI observability tools. It's no longer enough to just monitor models; understanding, predicting, and improving upon them is crucial. AI observability tools provide the metrics needed to evaluate, explain, and ensure the robustness and fairness of AI models, laying the groundwork for transparent and accountable AI systems. Within this complex landscape, Manot emerges as a standout solution tailored for computer vision models.

Unlike conventional tools, Manot predicts failure points in unknown scenarios, exploring the model's strengths and weaknesses. It enhances the model lifecycle by extracting novel images from its data lake and generating synthetic images that challenge the model. By offering an accessible UI and SDK for both engineering and product teams, Manot bridges communication gaps, fosters efficiency, and cuts costs and time in deploying models.

Coupled with best practices like proactive observability, clear metrics, regular monitoring, and collaboration, tools like Manot pave the way for a transparent and ethical AI environment. In a world where AI's probabilistic nature alters traditional monitoring, AI observability is a vital tool in creating a trustworthy AI landscape, aligning innovative tools with responsible practices.

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